Anti-Money Laundering & Know Your Customer Policy

Arctic Crown Casino is committed to preventing money laundering and the financing of terrorism. This policy summarises the controls we apply to every account.

Customer due diligence

We verify the identity of every player before withdrawals are processed, and earlier where risk indicators require it. Verification may include proof of identity, proof of address, and proof of source of funds.

Ongoing monitoring

Account and transaction activity is monitored on a risk basis. Activity that is inconsistent with a player's established profile may trigger additional checks, requests for documentation, or restrictions on the account.

Source of funds and source of wealth

Where deposit activity reaches review thresholds, we will request evidence of the source of the funds being used. Accounts may be restricted until that evidence is provided and accepted.

Reporting

We report suspicious activity to the relevant authorities as required by the law applicable to our licence. We are not permitted to inform a player that a report has been made.

Record keeping

Identification records and transaction records are retained for the period required by applicable law.

Contact

Questions about this policy can be sent to compliance@weareconcorde.com.

Operated by 3-102-968074 Limitada (trading as We are Concorde), licensed by [LICENCE AUTHORITY AND NUMBER]. Version 1.0, last updated 6 October 2026.